Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.
If you’re an Australian HVAC technician, your phone rings while you’re recovering refrigerant on a 42°C tin roof, halfway through a ducted commission in a Western Sydney warehouse, or three rungs up a ladder in a Hawthorn ceiling space. Most homeowners on the second day of a heatwave don’t leave a message. They ring the next HVAC mob on Google.
Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the fault, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.
Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.
Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.
From a stuck Mitsubishi Heavy split-system on a Saturday night to a full ducted reverse-cycle install, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.
The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.
| Voicemail | Answering svc | Callout | |
|---|---|---|---|
| Picks up every call | No | Hours only | Always |
| Trained on Aussie trade calls | No | No | Yes |
| Adds to your Google Calendar | No | Sometimes | Yes |
| Writes you a lead summary | No | No | Yes |
| ServiceM8 push | No | No | One-click |
| Time to set up | Already on | Weeks | A few minutes |
| Monthly cost | $0 | Hundreds | From $79 |
Couldn't find what you're after? Email support@callout.to and a real human will get back to you within an hour during business days.
Up and running in a couple of minutes. No card, no porting, no IT call-out. Just forward your number and we'll do the rest.