Callout is a complete operations layer for Aussie trades and home-services businesses. Voice and chat intake, AI lead summaries, calendar scheduling, and a pipeline that fits in your pocket.
Picks up every call. Australian-accent voice, branded as your business. Knows your services, suburbs, rates and common jobs from a few-minute onboarding. No scripts to write.
Stop juggling apps and a clipboard. Every conversation (phone call or embedded web chat) lands in one place, attached to one customer, in the order it came in.
After every conversation, Callout writes a structured summary. What the customer needs, the urgency, the rough job value, and the questions worth asking before you quote. Skim it on your phone between sites.
A drag-drop pipeline (New, Contacted, Quoted, Scheduled, Done) plus a Contacts record that holds every call, message, recording and transcript in one place. Searchable on your phone.
Push scheduled callouts into your Google Calendar. Send any callout to ServiceM8 as a Job with the recording, summary and customer details. More tools coming.
| Voicemail | Answering svc | Generic AI bot | Callout | |
|---|---|---|---|---|
| Picks up every call | <12% callback | Hours only | Yes | Always |
| Built for Australian trades & home services | No | No | No | Yes |
| One-click add to calendar | No | Sometimes | Sometimes | Yes |
| Drafts a structured lead summary | No | No | Sometimes | Yes |
| Integrates with ServiceM8 | No | No | Custom build | One-click |
| Time to set up | Already on | 2–4 wks | 1–2 wks | A few minutes |
| Monthly cost | $0 | $300–$800 | $200+ | From $79 |
One plan covers most one-van crews. Move up when you outgrow it. No setup fee, no lock-in.
Up and running in a couple of minutes. No card, no porting, no IT call-out. Just forward your number and we'll do the rest.