Built for roofers

The AI receptionist built for Aussie roofers.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes
2 min
Setup from number-forward to live.
24/7
Answered round the clock.
Trusted by roofers on
ServiceM8 Tradify simPRO AroFlo Xero

When a storm rolls through, a roofer’s phone doesn’t stop.

If you’re an Australian roofer, your phone goes nuclear the moment a low-pressure system hits the coast. Tile slips, valley leaks, ceiling drips, ridge caps lifted by a 90 km/h gust. All at once, all on the same Tuesday afternoon. Most homeowners with a leak don’t leave a message. They ring the next roofer on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the leak, and hands you a written lead summary the second the call ends. You stay on the roof. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls roofers actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

  • Captures what they need, where they are, and when they want it, in plain English.
  • Recognises emergency keywords (storm damage, active leak, missing tiles) and flags the lead as urgent.
  • Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.
Live transcript · Sat 9:14pm
Caller · Bentleigh
Hey, we’ve got water coming through the kitchen ceiling. Big gust about an hour ago and now it’s dripping pretty fast.
Callout
No worries, I can get that sorted. What’s the address?
We’re at 47 Tucker Rd, Bentleigh.
Got it. How soon are you wanting someone out?
As soon as possible, water’s coming through the downlight and the bucket’s filling up.
Understood. What’s your first name, and is this the best number to reach you on?
Dan, yep this number’s fine.
Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?
Send the link, thanks.
Perfect. You’ll get a text just after we hang up. Talk soon.
Captured · summary sent to operator Dan · Active leak through kitchen downlight after storm · 47 Tucker Rd Bentleigh · ASAP make-safe · booking link sent
Services covered

Every kind of roofing callout, handled.

From a single tile slip on a Saturday night to a full Colorbond replacement, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Leak detection & emergency repairs
Storm-event tarps, valley re-flashes, slipped-tile makesafes, after-hours rapid response.
Tile replacement
Terracotta and concrete tile match, ridge cap rebed, broken-tile spot repairs.
Colorbond metal roof installs
New Colorbond roofs, re-roof over tile, klip-lok and trim-deck profiles.
Roof restoration & repaint
High-pressure clean, rebed and repoint ridge caps, two-coat membrane repaint.
Gutter cleaning & replacement
Quad and half-round replacements, gutter guards, leaf-mesh installs.
Downpipe & stormwater
Downpipe replacements, stormwater pit connections, overflow diverters.
Ridge capping rebed & repoint
Flexipoint or traditional mortar, full ridge rebed, hip-and-valley repoint.
Skylight installation
Velux and Solatube installs, replacement domes, flashing kit upgrades.
Whirlybird & roof ventilation
Whirlybird installs, solar-powered vents, ridge-vent retrofits, dampness fixes.
Insurance storm-damage repairs
Suncorp, IAG, Allianz assessor liaison, scoping reports, make-safe documentation.
Solar bracket & flashing repairs
Solar-induced leaks, flashing reseals, panel-removal-and-refit for tile repairs.
Asbestos roof removal & replacement
Licensed removal, AS 2601 disposal, like-for-like Colorbond replacement.
Lead Summary · #0942
Storm-damage make-safe · Bentleigh
47 Tucker Rd · concrete tile · active leak
Urgency Tonight
Ballpark $220 to $450 make-safe + assess
Suggested next Tarp tonight, assess in daylight
02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

  • Job scope in plain English, ready to quote off.
  • Ballpark value range so you can spot the big ones.
  • Urgency triaged. Emergency, this week, or whenever suits.
  • Pushes straight into ServiceM8 if you've got it connected.
How we compare

The only tool built for trade phones, end to end.

Voicemail Answering svc Callout
Picks up every call No Hours only Always
Trained on Aussie trade calls No No Yes
Adds to your Google Calendar No Sometimes Yes
Writes you a lead summary No No Yes
ServiceM8 push No No One-click
Time to set up Already on Weeks A few minutes
Monthly cost $0 Hundreds From $79
FAQ

Common
questions.

Couldn't find what you're after? Email support@callout.to and a real human will get back to you within an hour during business days.

Natural Australian voices, recorded by real local voice actors. Have a listen during setup and pick the one that fits your business.

Built for every kind of trade.

Ready when you are

Stop missing jobs.
Start booking them.

Up and running in a couple of minutes. No card, no porting, no IT call-out. Just forward your number and we'll do the rest.

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No charge for 14 days 2-min setup Cancel anytime

The AI receptionist for trades and home services.

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